Frequently Asked Questions
Top inquiries regarding our B2B embroidery digitizing & vector conversion services.
Our standard turnaround is 12 to 24 hours. For express orders, we can deliver the finalized stitch files within 4 to 8 hours at no additional express fee.
You will receive DST, EMB, and PDF production worksheets by default. Upon request, we can also supply PES, EXP, HUS, and XXX formats.
Simply sign up for a free account. When placing your first request inside the customer panel, select the 'Free Trial' option. We will digitize any logo up to 15,000 stitches completely free.